Gazumped over price for courier booking

So they booked you and cancelled when you were en route because they could do it cheaper?

Legally, unless you’ve agreed that cancellations will be charged for on a different basis, you can claim your identifiable costs plus your loss of profit on the job.

If they’d had a genuine cancellation an hour before the collection time I’d be tempted not to charge them anything but as they’ve taken the pi** and cost you money I’d charge them.
 

Posted under Courier and Freight Exchanges, Courier Basics

Posted by Alec at 10:49 am, June 5, 2008

1 Comment so far

  1. Alec added on  June 5th, 2008 at 11:17

    I think you’re making a bit of a big deal out of it to be honest. Decide whether you want to charge for it and move on. Why involve the courier ‘Network’?

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