Chris, have you just sent the invoice through the courier ’Network’ system or have you posted it to them with a hard copy POD as well?
There’s apparently very few of us that accept an invoice sent through the ‘Network’ system – you really need to ask at the time whether it’s acceptable or just assume that it isn’t. Ring them tomorrow to confirm that they’ve received your invoice and that it’s been processed for payment. If it hasn’t then ask if they will accept a faxed invoice and POD and send it to them straight away.
Strictly speaking you could now impose a £40 late payment charge on them but you’d be better to try and get them to pay up quickly without that.
Thanks to Mark & Paul for your comments – and for being there when we need you.
Posted under Courier Basics, Late Payment
Posted by Alec at 9:29 pm, March 8, 2007