Late Payment Enquiry

Chris, have you just sent the invoice through the courier¬†‘Network’ system or have you posted it to them with a hard copy POD as well?

There’s apparently very few of us that accept an invoice sent through the ‘Network’ system – you really need to ask at the time whether it’s acceptable or just assume that it isn’t. Ring them tomorrow to confirm that they’ve received your invoice and that it’s been processed for payment. If it hasn’t then ask if they will accept a faxed invoice and POD and send it to them straight away.

Strictly speaking you could now impose a ¬£40 late payment charge on them but you’d be better to try and get them to pay up quickly without that.

Thanks to Mark & Paul for your comments – and for being there when we need you.

Posted under Courier Basics, Late Payment

Posted by Alec at 9:29 pm, March 8, 2007

2 Comments so far

  1. Alec added on  March 9th, 2007 at 07:50

    I’ve mentioned to L**** that it would be good to be able to specify our particular invoicing/POD requirements on our Directory entries and have the information automatically be added to our Order Confirmations – maybe even to have a reminder of what’s required ‘pop-up’ when the other member raises their invoice to us. I think it would save a lot of hassle and a lot of late payment excuses (valid or not).

  2. Alec added on  March 9th, 2007 at 17:08

    I’ve emailed you one of ours Dave. You don’t really need anything on the invoice to be honest. You’re automatically allowed to charge interest and late payment charges after 30 days anyway, unless you’ve agreed something else with your customer. It probably helps to have it spelt out on your invoice though.

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