What is the courier ‘Network’ Missing?

A filter on the RJ search so that we can see only couriers who we’ve given a positive rating to in the last 12 months. Or alternatively a user-editable ‘favourites’ list that serves the same pupose.

Courier’s vehicle types shown in the ‘list’ view of a directory search.

Search the directory by postcode and have the list ordered by distance or travelling time, rather than some strange mixture of star-rating, location and alphabetical order.

Posted under Courier and Freight Exchanges

Posted by Alec at 1:08 pm, March 5, 2007

14 Comments so far

  1. Alec added on  March 5th, 2007 at 13:10

    Post-code look-up when entering GTMs.

  2. Alec added on  March 5th, 2007 at 13:17

    A coffee machine.

  3. Alec added on  March 5th, 2007 at 13:19

    It’s been said a thousand times. We don’t need ‘new’ features – we just need the faults in the existing features ironing out and some small refinements adding.

  4. Alec added on  March 5th, 2007 at 14:14

    Agreed. That applies to both booking the job with a subby and placing a GTM on the system.

  5. Alec added on  March 5th, 2007 at 14:33

    Wait & Return in the Journey type on GTMs. Absolutely ridiculous not to have it.

  6. Alec added on  March 5th, 2007 at 14:58
  7. Alec added on  March 5th, 2007 at 18:26

    Even so Nigel, they’d only expose themselves to risk on the first job they did for a company. If they checked when they got home they’d know straight away that there may be a problem and maybe wouldn’t do any more for that member until they’d been paid. At least they wouldn’t carry out 45 days of work for a dodgy payer before they realised.

  8. Alec added on  March 6th, 2007 at 09:42

    But to be fair Paul, you could just add it to the total, charge VAT on it and add ‘includes £8 congestion charge’ to the notes. It’s no big deal really. If you were on the FRS you’d even make an extra 55p profit out of the deal.

  9. Alec added on  March 14th, 2007 at 13:36

    How do you suggest they’re going avoid paying the charges, other than paying on time of course?

  10. Alec added on  March 14th, 2007 at 14:25

    Obviously it’s necessary to impose these charges selectively – you wouldn’t want to upset your best customer by charging them £40 for paying one invoice a couple of days late. Used carefully though they’re a great method for either extracting payment or earning some extra revenue for all the chasing you’ve had to do.

    Throwing late payment charge demands in the bin isn’t really a sensible option – if you’re late paying then it’s a legitimate debt.

  11. Alec added on  March 14th, 2007 at 15:08

    I agree totally Simon. As I’ve said somewhere else, theres no need to start threatening late payment charges until it actually becomes a problem and only then if you don’t mind taking the risk of losing a customer.

  12. Alec added on  March 14th, 2007 at 15:35

    Of course I should add that I don’t follow my own advice on this. I’d rather have no customers than late-paying customers.

  13. Alec added on  June 23rd, 2008 at 08:12

    Sorry to waste everyone’s time with this – it’s a very old thread that I bumped up.

    I was just wondering whether any of the suggestions from the beginning of last year are likely to be introduced.

  14. Alec added on  June 23rd, 2008 at 08:22

    Colin – It’s not a matter of ‘making’ people enter correct postcodes, the ‘Network’s system doesn’t accept a lot of postcodes and comes up with place names that nobody’s ever heard of for others. Your problem searching for GTMs seems a bit irrelevant to me – if you use the map to search for GTMs it should bring up jobs in the whole of the area you can cover and beyond, maybe I’m missing your point though. If you want to refresh the GTM page just click on the ‘GO’ button under the ‘New Search’ button

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