Unless you’re dealing with a consumer (which you’re not) it’s up to the customer to find out whether your quote includes VAT or not – if it makes any difference to him.
If you agreed £100 and you’re VAT registered then he owes you the money, no argument.
As he’s obviously dropped a b****ck maybe you could offer to split the difference with him – it’s only a few £ after all.
Posted under Courier Basics, Courier Financial Issues, Late Payment, VAT
Posted by Alec at 4:05 pm, May 29, 2005
Agree with Nigel. Forget what i said about meeting him halfway – if it’s happened before he should know better.